All Collections
Bill Negotiation
Why did my bill amount go up after negotiations?
Why did my bill amount go up after negotiations?
M
Written by MOC
Updated over a week ago

Sometimes, you may notice that your bill amount has increased after negotiations with your service provider. Here are a few reasons why this might occur-

  1. Pro-rated charges:
    If the negotiation process occurs in the middle of your billing cycle, your service provider may apply pro-rated charges. These charges can affect your bill amount for that particular cycle.

  2. Usage or service changes:
    After negotiations, you might have made changes to your service plan or usage patterns. These changes can result in adjustments to your bill amount.

  3. Additional fees or taxes:
    Certain fees or taxes may be applicable and can impact your final bill amount. These charges are often imposed by regulatory bodies and are beyond our control.

  4. One-time charges: Your bill might include one-time charges, such as installation fees, activation fees, or equipment charges, which were not part of the negotiation process.

While it is our goal to lower your bills through negotiations, there are instances where factors beyond our control can lead to bill increases. If you have any concerns about specific charges on your bill, we recommend reaching out to your service provider directly for a detailed explanation.

Please keep in mind that we are constantly working to secure the best possible savings for you. Our support team is available to address any questions or concerns you may have regarding your bill changes.

Did this answer your question?